Duty of Care

For community care and allied health workers in a disability and aged care setting

Duration: 8 mins 20 secs

Duty of Care is part of our lives. Everyday when we work or play we practise duty of care. Using workplace examples from a community care setting, this video clearly explains the complex concept of duty of care.

This video explores typical dilemmas, such as challenging behaviour, medication and privacy, which workers might face with their clients and offers a simple and effective process to attempt to solve those dilemmas without impinging on the rights of individual clients.

Project developed by Fran Haarsma Productions and funded under the Workplace English Language and Literacy (WELL) Program by the Australian Government Department of Education, Employment and Workplace Relations.


Topics covered:

This DVD explores typical dilemmas such as:

  • Challenging behaviour
  • Medication
  • Privacy
  • Rights of the individual

Resource Material for:

Community Services Training Package

  • CHC33015 Certificate III in Individual Support
  • CHC32015 Certificate III in Community Services

For example, use for competencies:

HLTWHS002       Follow safe work practices for direct care work
CHCHCS001      Provide home and community support services
CHCAGE001      Facilitate the empowerment of older people
CHCCCS023      Support independence and well being
CHCCCS011      Meet personal support needs
CHCDIS007        Facilitate the empowerment of people with a disability

The Duty of Care video can also be used when working with volunteers.

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Please note that DVDs are in PAL format